Payments
Payment Operations as a Service

Your payment department.
Without the headcount.

Full payment operations — strategy, fraud, PSP negotiation, compliance — run by a senior team that's actually done it. Embedded, permanent, AI-augmented.

Or estimate your own losses in 30 seconds
Lost on your e-commerce site since you opened this page
-€0.00
Based on €20M GMV/year · 1% avoidable loss rate
Adjust your annual GMV
€1M
€200M
Get the full breakdown
No login required · Takes 30 seconds
Why we exist

We've negotiated PSP contracts at 3am before a go-live. We've debugged a 4% acceptance rate drop on a Sunday. We've sat in the room when a chargeback program got flagged.

Most companies processing €50M+ have never had anyone in that room.

That's what we fix.

PayDesk isn't a consulting firm that delivers a report and moves on. It's a permanent payment team — embedded in your operations, accountable to your P&L, available when things go wrong. The kind of team that used to cost €250k/year to build internally.

Payment ops log
The P&L reality

Most mid-market companies
process millions in the dark.

Cost of expertise
€250k+

What a real payment team costs annually — Head of Payments, analyst, ops, tooling. Justified at €500M GMV. Impossible to justify at €50M.

What you're leaving behind
0.5–2%

GMV lost to avoidable declines, unoptimized PSP contracts, and unmanaged fraud. Invisible per transaction. On €100M, that's up to €2M/year.

Time without coverage
3–6 mo.

Time to hire and ramp a payment expert — if you find one. Meanwhile your PSP repriced you, chargebacks climbed, and competitors gained 2 points of acceptance.

The real exposure
€2M/yr

Preventable losses on a €100M GMV business operating without payment expertise. Not a payment problem — a direct, compounding P&L problem.

"Your payment setup is either working for you or against you.
There is no neutral ground."

Your numbers, right now

What is this
actually costing you?

These aren't industry averages. Enter your GMV, your PSP and your acceptance rate — get a breakdown of your estimated annual losses in under a minute. No login, no data upload.

Declined transactions Processing overcharge Fraud exposure Routing inefficiency
After the simulation

If the number surprises you, we'll do the real audit — two weeks, free, we tell you exactly where it's coming from and what it would take to fix it.

Get the free audit
paydesk.pro/simulate
Estimated annual loss
€0
Based on €5M GMV · Stripe · 88% acceptance rate
Declined revenue
€312k
Processing overcharge
€168k
Fraud & chargebacks
€72k
Run your simulation
Free · No data uploaded · No account required
What we run

Your full payment department,
operational from day 30.

  • 01
    PSP & Acquirer Contract Negotiation
    We renegotiate your pricing, benchmark against current market rates, and run full RFPs when the economics justify it.
  • 02
    Authorization Rate Optimization
    Routing strategy, retry logic, network tokenization — the 1–3 points of acceptance that most companies never recover.
  • 03
    Fraud Rules & Chargeback Management
    Live rule management, dispute handling, issuer relationship programs. Proactive, not reactive.
  • 04
    PSD2 / SCA / OSMP Compliance
    Regulatory monitoring, exemption strategy, scheme compliance management. Ahead of deadlines, not scrambling to meet them.
  • 05
    Billing, Dunning & Revenue Recovery
    MIT/CIT chaining, smart retry logic, subscription lifecycle optimization — the revenue that slips through silently.
  • 06
    Executive KPI Reporting
    Monthly P&L dashboard, board-ready reporting, quarterly strategic review. The numbers that matter, without the noise.
This isn't consulting
"We don't write recommendations. We execute them — and we're accountable for the results."

Most payment consultants spend three months producing a report. We spend three months producing results — documented against a baseline, reported monthly, visible in your P&L.

We integrate directly into your stack, manage your PSP relationships under our own name, and stay on when incidents happen.

Ecosystem we operate in
AdyenStripe WorldpayVisa MastercardCB RecurlyChargebee
How it works

Operational in 30 days.

Step 01
Free Payment Audit

We map your current setup — PSP contracts, acceptance rates by market, fraud exposure, cost structure. We document exactly what you're leaving on the table. No commitment required.

2 weeks · Free
Step 02
Onboarding & Quick Wins

We integrate into your stack, establish your KPI baselines, and execute the highest-ROI actions first. PSP renegotiation, routing fixes, fraud rule tuning — things that pay back within weeks.

30 days
Step 03
Ongoing Operations

We run your payment department. Monthly P&L reporting. Quarterly strategic review. And we're available when something breaks — because in payments, something always eventually breaks.

Continuous
The hiring question

Why not just recruit?

Hiring internally PayDesk.pro
Annual cost€250k+ (team + tools)From €60k/year
Time to value3–6 months to hire and rampOperational in 30 days
Expertise depthOne profile, one backgroundSenior team + specialist network
ScalabilityFixed headcount, fixed costScales with your needs
AI toolingYou build it, you fund itIncluded from day one
RiskHiring risk, attrition, ramp timePerformance-based, contractual SLAs
Ecosystem accessBuilt over years, if at allPSP, scheme & issuer network on day one
Track record

Results from the field,
not from a slide deck.

Fraud prevention · Major European issuer
€2.4M/yr

Annual fraud savings generated through a new rule framework deployed for a top-5 European card issuer. Built from their own transaction data, not a template.

Revenue recovery · Major French retail bank
€85M+

Annual revenue opportunity identified through an authentication optimization program. The kind of number that changes a conversation at board level.

Acceptance rate · Tier-1 merchant program
+4 pts

Authentication rate improvement across travel, streaming, and marketplace verticals. Four points doesn't sound like much — until you run the GMV math.

P&L impact · European OTA · 30+ markets
€11.5M

Combined impact: €10M revenue generated + €1.5M cost reduction on €4.5Bn GMV across 30 markets, multi-currency, multi-PSP. This took 18 months of operational work.

PayDesk Intelligence

AI-augmented operations.
Practical tools, not promises.

We've built the monitoring and automation layer that most payment teams spend years trying to get funded internally. It comes with the service from day one.

01
Real-time KPI monitoring & alerting
Acceptance rate, fraud rate, processing cost — tracked continuously. Anomalies surfaced before they become incidents.
02
Automated fee reconciliation
Agents detect discrepancies in scheme fees, interchange, and PSP markup across all processors. Most overcharges go unnoticed for months.
03
Fraud rule scoring & recommendations
AI-generated rule suggestions from your own transaction data — simulated before production deployment. No guesswork, no collateral damage.
04
Auto-generated executive reporting
Board-ready P&L payment dashboard, generated and formatted every month. No manual extraction, no formatting work.
05
Multi-PSP routing simulation
Optimize acceptance rates in simulation before touching production. You see the gain before you take the risk.
What our tools catch in a typical month
"The €1,240 PSP overcharge nobody noticed for 6 months. The 1.2-point acceptance gap on German traffic. The fraud rule that was blocking good transactions."
Avg. fee discrepancy caught €800–2k
Acceptance gain from routing +0.8–2 pts
Fraud rules reviewed / month 12–40
Time to first alert < 15 min
Built by people who worked inside
Mastercard
Groupe BPCE
PayPlug
AXA Partners
Crédit Agricole
eDreams ODIGEO
Adobe
Wargaming
Ultra.io
Ubisoft
Mastercard
Groupe BPCE
PayPlug
AXA Partners
Crédit Agricole
eDreams ODIGEO
Adobe
Wargaming
Ultra.io
Ubisoft
Pricing

Retainer + performance.
You pay for results.

Base engagement
Monthly Retainer
€5,000
/ month · starting price · scales with scope

Covers full payment operations: team access, PSP monitoring, fraud oversight, compliance tracking, monthly reporting, and quarterly strategic review.

  • Full operations access
  • Monthly KPI dashboard & reporting
  • PSP & fraud monitoring
  • Regulatory compliance tracking
  • Quarterly strategic review
  • Direct senior team access
Request a tailored quote

Most clients cover the retainer within 60 days from gains generated. First audit is free, no commitment.

The team

Operated from the inside.
Not advised from a distance.

Founder · Payment Strategy
Lucas Haidar

13 years across the full payment chain — merchant, issuer, scheme, acquirer, PSP. P&L ownership, multi-market strategy, PSP negotiation from both sides of the table.

PayPlug / BPCE
Mastercard
eDreams
AXA
LinkedIn
Fraud & Risk Specialist
Specialist #2

Expert in fraud rule engineering, chargeback dispute management and issuer relationship programs for high-volume merchants.

To be added
Billing & Revenue Recovery
Specialist #3

Subscription billing architecture, MIT/CIT chaining, dunning optimization and recurring revenue recovery at scale.

To be added
Start here

Get your free
payment audit.

Two weeks. We tell you exactly where you're losing money and what it would take to fix it. No slide deck. No sales pitch. Just the numbers — and what we'd do about them.

No commitment · Response within 24h · Always free
What's your setup costing you?
Run simulator
Get free audit